Q: Why should I move my site? What does website migration involve?
A: When your current hosting provider can no longer meet the necessities of your web site, or if you undergo continuous downtime, or if you have to wait for hours for the help desk team to reply to you, it might be a clever idea to change your web hosting provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your future provider. At Inspired Journey Hosting, we realize that this can be difficult & time–consuming. That is why we will perform all that for you for free!Our competent technical staff members will move your site content from your present provider to us. Our techs have extensive experience migrating websites and can handle anything – from a normal WordPress weblog or Joomla™–powered website, to an extremely complex, custom–built app.
Q: How long will it take for my web site to be transferred to your platform?
A: While we can’t give you an exact time window, because there are a lot of factors, including the size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our best to transfer your web site within 48h, and in certain cases – within 24h (in case the content is not very large).
Q: Do you need something from me before you start moving my web site?
A: Yup. We’ll need the name of the website that you want us to transfer. We’ll also require a way to access your old hosting account so that we can get the content associated with your website.
Q: My present web hosting account has delicate data inside. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: Your site will continue to work exactly like it did before with your former web hosting provider. After we are through with the migration, your website will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working correctly, all you will have to do is update the NS records associated with your domain. Your site will be migrated to us with no downtime.
Q: Will my present hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We support all Linux–based hosting platforms. Essentially, if we can acquire access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.