Service Uptime Guarantee in Shared Hosting
When you get a shared hosting plan from our company, we guarantee that your Internet sites will be up and running at least 99.9% of the time. We have virtually got rid of the server downtime by using an advanced cloud hosting platform where different clusters of servers handle each part of the overall service - files, databases, email messages, etc. In this way, should there be an issue with a server, the other web servers part of the cluster will simply take over and your sites will not be affected the slightest bit. In order to avoid any infrastructure difficulties, we furthermore have diesel backup generators and a number of independent Internet providers. Experienced administrators check the servers 24/7 to sort out any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software or script-driven applications you set up on it or how often you reboot it, we can make certain that it is accessible at least 99.9% of the time. Your hosting server is going to be located in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural issues shall affect the proper functioning of your web sites at any time. Our professional crew of system admins will ensure that if your server freezes for some reason, it will be restarted quickly. To avoid any probability of failures, we are going to give you a web server with new and diligently tested hardware components to ensure that your websites are operational no matter what.